 |
Do I need to pay for freight cost for defective products send back to you?
|
|
How do I return defective units?
|
|
How long is Kingwin's Manufacture Warranty?
|
|
I am an end user, can I buy from Kingwin directly?
|
|
Q: |
Do I need to pay for freight cost for defective products send back to you? |
A: |
If you ship the defective items back to us, you must do so freight prepaid. Kingwin will only be responsible for shipping the replacement/parts back to you. Cost of shipping the defective products back to Kingwin will be sole responsibility of the user. |
|
 Top |
|
Q: |
How do I return defective units? |
A: |
In order to return or obtain service on your merchandise, an RMA number must first be requested from Kingwin website, please go to http://www.kingwin.com/rmarequest.asp to request RMA# online |
|
Top |
|
Q: |
How long is Kingwin's Manufacture Warranty? |
A: |
Our MACH 1 and Lazer Series Power Supplies comes with a 3 year warranty. All of our other products comes with a 1 year warranty. However, if the item is within 30 days of purchase, please return to your original retailer or e-tailer. |
|
Top |
|
Q: |
I am an end user, can I buy from Kingwin directly? |
A: |
No, we do not sell directly to end users. But, we have resellers around the world, please visit our Where To Buy section on our website and learn more about our distributors, e-tailers, and retailers. |
|
Top |
